ORDERS WELCOMED FROM ALL PUBLIC LIBRARIES AND SHOULD BE ACCOMPANIED BY AN OFFICIAL ORDER AND RETURN ADDRESS.

Orders are also welcomed from members of the public / private individuals etc but on a payment with order basis. Payment can be made by cheque, postal order or by credit / debit card using PayPal via the 'Online Shop' page on this website. Cheques and postal orders should be made payable to CASSETTE REPAIR SERVICE. 

FOR LIBRARIES AN INVOICE  WILL BE ENCLOSED WITH REPAIRED /  RETURNED ITEMS  WHICH IS PAYABLE WITHIN 30 DAYS OF ISSUE. PAYMENT CAN BE MADE BY CHEQUE PAYABLE TO CASSETTE REPAIR SERVICE OR BY BACS. PAYMENT ADVICE NOTES CAN BE SENT BY FAX, POST OR E-mail. OFFICIAL ORDERS CAN BE SENT BY POST, FAX OR E-mail OR ENCLOSED WITH ITEMS FOR REPAIR. TURNAROUND TIME USUALLY LESS THAN 2 WEEKS FROM RECEIPT OF ITEMS FOR REPAIR. URGENT ITEMS CAN BE DEALT WITH ON SAME DAY OF RECEIPT IF YOU ADVISE US THAT AN ITEM IS WANTED BACK URGENTLY. RETURNED ITEMS SENT BY FIRST CLASS POST ON BATCHES WEIGHING 2Kgs OR LESS, OTHERWISE STANADARD PARCEL POST. IF REQUESTED ITEMS CAN BE SENT BY SPECIAL DELIVERY OR PARCELFORCE 48 AT EXTRA COST FOR GUARANTEED DELIVERY WHICH IS USEFUL FOR HIGH VALUE ITEMS.

FOR ITEMS FROM MEMBERS OF PUBLIC PLEASE SEND A CHEQUE FOR FULL PAYMENT PAYABLE TO 'CASSETTE REPAIR SERVICE' WITH YOUR ORDER / ITEMS FOR REPAIR / COPYING TO ADDRESS ON OUR CONTACT PAGE. ORDERS FROM EUROPE & WORLDWIDE WELCOME, BUT PAYMENT MUST BE IN POUNDS STERLING.

DISCLAIMER OF LIABILITY;

IT IS A CONDITION OF USE OF ALL REPAIR / COPYING SERVICES OFFERED BY US THAT THE CUSTOMER ACCEPTS THAT OUR LIABILITY FOR ANY LOSS OR DAMAGE OF ALL ITEMS SENT FOR REPAIR / COPYING HOWEVER CAUSED IS LIMITED TO A REPLACEMENT BLANK TAPE OR DISC OF THE SAME TYPE TO THAT LOST OR DAMAGED HOWEVER VALUABLE THE CONTENTS OF THE LOST / DAMAGED ITEM MAY BE TO THE OWNER. THIS IS ESPECIALLY IMPORTANT IN THE CASE OF FAMILY MEMORY ITEMS WHRE THE SENTIMENTAL / PERSONAL VALUE MAY GREATLY EXCEED THE MATERIAL VALUE OF THE ITEM SENT. WE WILL ONLY OFFER A BLANK TAPE / OR DISC OF THE SAME TYPE TO THAT LOST / DAMAGED IN THE EVENT OF SUCH A LOSS OR DAMAGE OCCURING.

WE ASSUME THAT YOU HAVE COPYRIGHT CLEARANCE TO DUPLICATE ANY ITEMS THAT ARE SUBJECT TO COPYRIGHT CONTROL THAT ARE SENT TO US.